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Smartcards

Top-up your smartcard

Enter the 16 digit number on your smartcard to view the current balance or top it up

Please note that school child fares and tickets cannot be topped up online. This can be done at our Travel Shop and on the bus. Thank you.

Apply for a new smartcard

Send an email to [email protected] with your name and address and we will send you a Smartcard in the post. Or, pick one up from the Travel Shop.

 

Smartcards

How do I get a new Smartcard?

You can collect one from the Travel Shop or email [email protected] and we will post one to you.

How do I top it up?

Top-up online using the 16 digit code on your smartcard, top-up at the Travel Shop, or board any of our buses and ask the driver.

How much are tickets?

Please see our Day Tickets and Period Tickets pages for pricing information from 7th April 2019.

What is sQuid?

sQuid is a system for stored value that our Smartcards come already with. If you want to load a balance onto your card to use like cash when you board a bus then sQuid is for you.

Once you have your Smartcard, you will need to register it with sQuid here. Please be aware sQuid is a third party system and not managed directly by Yellow Buses.

When is the Travel Shop Open?

Monday - Friday – 09:30 – 17:30 and Saturdays – 09:30 – 17:00

I’m an adult, can I choose a photo to personalise my new card?

No, all adult cards are a standard design, with a unique serial number.

What’s best – the App or the new Smartcard?

We think the App is best – why not download it now and give it a try?

Any questions, please get in touch