Smartcards
Top-up your smartcard
Enter the 16 digit number on your smartcard to view the current balance or top it up
Please note that school child fares and tickets cannot be topped up online. This can be done at our Travel Shop and on the bus. Thank you.
Apply for a new smartcard
Send an email to [email protected] with your name and address and we will send you a Smartcard in the post. Or, pick one up from the Travel Shop.
How do I get a new Smartcard?
You can collect one from the Travel Shop or email [email protected] and we will post one to you.
How do I top it up?
Top-up online using the 16 digit code on your smartcard, top-up at the Travel Shop, or board any of our buses and ask the driver.
How much are tickets?
Please see our Day Tickets and Period Tickets pages for the latest pricing information.
When is the Travel Shop Open?
For the latest Travel Shop opening hours, please visit this page.
I’m an adult, can I choose a photo to personalise my new card?
No, all adult cards are a standard design, with a unique serial number.
What’s best – the App or the new Smartcard?
We think the App is best – why not download it now and give it a try?